Terms of Service

1. Acceptance of terms

These Terms of Service ("Terms") form a binding agreement between you and us ("Jobotrak," "we," "us," or "our") governing your access to and use of the Jobotrak website and application (collectively, the "Service"). By creating an account, clicking to accept, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not access or use the Service.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and the organization.

2. The service

Jobotrak is a job-application and interview-tracking tool that allows users to track job applications on a Kanban board and list view, schedule and manage interviews, maintain a contacts CRM, store and edit resumes, and use AI-assisted features such as resume tailoring, interview preparation, cover letter and thank-you note generation, and company research briefs. We may add, change, or remove features at any time as described in Section 18.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that your use of the Service complies with all applicable laws.

4. Accounts & registration

• You must provide accurate, current, and complete information when creating an account, and keep it up to date.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, whether or not authorized by you.
• You must notify us promptly of any unauthorized use of your account or any other security breach.
• You may sign in using a password or via Google Sign-In; your use of Google Sign-In is also subject to Google's own terms.
• One account per person. You may not share your account, sell it, or transfer it without our prior written consent.
• We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

5. Plans, billing & payment

5.1 Free plan

We offer a free plan that allows tracking of up to 10 job applications, along with core Kanban/list tracking, interview scheduling, and contacts CRM features. We may change the features or limits included in the free plan at any time, with or without notice.

5.2 Paid subscriptions

Paid plans (currently offered as Monthly, 3-Month, and Annual subscriptions) unlock unlimited applications and AI features including resume tailoring and interview prep. Current pricing is displayed on our Pricing page and is subject to change as described below.

• Billing & auto-renewal. Paid subscriptions automatically renew at the end of each billing period at the then-current price, until cancelled. Payment is processed by our third-party payment processor; by subscribing, you authorize us (through our payment processor) to charge your payment method on a recurring basis.
• Price changes. We may change subscription pricing at any time. For existing subscribers, price changes will take effect at the start of the next renewal period, and we will make reasonable efforts to provide advance notice.
• Cancellation. You may cancel your subscription at any time through your account settings or our billing portal. Cancellation takes effect at the end of the current billing period; you will retain access to paid features through that period.
• No refunds. Except where required by applicable law, payments are non-refundable, including for partial billing periods, unused features, or downgrades.
• Failed payment. If a payment fails, we may suspend or downgrade your access to paid features until payment is successfully processed.
• Taxes. Prices do not include applicable taxes unless stated otherwise; you are responsible for any taxes associated with your purchase, other than taxes on our net income.

6. Acceptable use

You agree not to, and not to permit others to:

• Use the Service for any unlawful purpose, or in violation of any applicable local, state, national, or international law;
• Upload or submit content that is unlawful, defamatory, infringing, fraudulent, or that violates the rights of any third party;
• Attempt to gain unauthorized access to the Service, other accounts, or our systems or networks;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service, except to the extent such restriction is prohibited by law;
• Use any automated system (bots, scrapers, crawlers) to access the Service, or interfere with or disrupt its operation or servers;
• Circumvent, disable, or otherwise interfere with plan limits, security features, or usage restrictions;
• Upload viruses, malware, or other harmful code;
• Use the AI features to generate content that is unlawful, harassing, discriminatory, or that impersonates any person or entity without authorization;
• Resell, sublicense, or otherwise make the Service available to any third party outside your organization, except as expressly permitted; or
• Use the Service to build a competing product or service.

We reserve the right, but have no obligation, to monitor use of the Service and to remove content or suspend accounts that we believe, in our sole discretion, violate these Terms.

7. Your content & license to us

"User Content" means any information, data, files (including resumes), text, or other materials you submit to the Service, including job applications, interview notes, contact records, and AI feature inputs. As between you and us, you retain ownership of your User Content.

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, and process your User Content solely as necessary to provide, maintain, secure, and improve the Service — including sending relevant portions of your User Content to our service providers (such as our database, hosting, payment, and AI providers) for that purpose. This license ends when you delete the applicable content or your account, except for copies retained in backups or as required by law, consistent with our Privacy Policy.

You represent and warrant that you own or have the necessary rights to your User Content, and that your User Content and its use as described in these Terms does not violate any third party's rights.

8. Third-party contact data you submit

The Service's contacts (CRM) feature allows you to store information about third parties, such as recruiters, referrals, and hiring managers. You are solely responsible for having a lawful basis to collect, store, and process that information, and for complying with applicable data protection and privacy laws (which may include obligations to those third parties). We process this information solely as your service provider, on your instructions. You agree to indemnify us as described in Section 15 for any claim arising from your submission of third-party personal information in violation of applicable law or a third party's rights.

9. AI-generated content

The Service includes features that use artificial intelligence, including third-party AI models, to generate suggestions, tailored resume content, interview preparation material, cover letters, thank-you notes, and research briefs ("AI Output"). You acknowledge and agree that:

• AI Output is generated automatically and may be inaccurate, incomplete, biased, or unsuitable for your particular situation;
• AI Output does not constitute professional, legal, career, or employment advice, and is provided for informational and drafting-assistance purposes only;
• You are solely responsible for reviewing, verifying, and editing any AI Output before relying on it or sending it to any third party, including a prospective employer;
• We make no warranty regarding the accuracy, reliability, originality, or fitness for purpose of any AI Output, and disclaim all liability for outcomes (including job application, interview, or hiring outcomes) resulting from your use of AI Output; and
• Content you submit to AI features may be processed by our third-party AI service provider(s) to generate AI Output, as described in our Privacy Policy.

10. Our intellectual property

The Service, including its software, design, text, graphics, logos, and all other content we provide (excluding your User Content), is owned by us or our licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business use. All rights not expressly granted are reserved. "Jobotrak" and our logos are our trademarks; you may not use them without our prior written permission.

11. Third-party services

The Service integrates with or relies on third-party services, including a payment processor, a database and file storage provider, a hosting provider, an AI service provider, and Google (for sign-in and optional calendar integration). We are not responsible or liable for the acts, omissions, availability, or data practices of these third parties, except to the extent required by applicable law. Your use of any third-party service is subject to that provider's own terms and privacy policy.

12. Suspension & termination

• You may stop using the Service and delete your account at any time.
• We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without notice, for any reason, including if we reasonably believe you have violated these Terms, engaged in fraudulent or unlawful activity, failed to pay applicable fees, or if we discontinue the Service in whole or in part.
• Upon termination, your right to use the Service immediately ceases. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
• We will handle any personal data retained after termination in accordance with our Privacy Policy.

13. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE (INCLUDING ALL AI OUTPUT) IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THAT USE OF THE SERVICE WILL RESULT IN ANY PARTICULAR JOB SEARCH OUTCOME, INCLUDING INTERVIEWS OR JOB OFFERS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL WE, OUR AFFILIATES, OR OUR OFFICERS, DIRECTORS, EMPLOYEES, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR EMPLOYMENT/JOB OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (I) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS (USD $100). THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

15. Indemnification

You agree to defend, indemnify, and hold harmless us and our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your User Content, including third-party contact data you submit; (c) your violation of these Terms; or (d) your violation of any rights of a third party. We reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

16. Dispute resolution & arbitration

You and we agree to first attempt to resolve any dispute informally by contacting us at the email in Section 21. If a dispute is not resolved within 30 days, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered under the rules of [Insert arbitration body, e.g., the American Arbitration Association], rather than in court, except that either party may bring an individual action in small claims court.

• Class action waiver. You and we agree that any arbitration or proceeding will be conducted only on an individual basis and not as a class, consolidated, or representative action. If this waiver is found unenforceable as to a particular claim or dispute, that claim or dispute will proceed in court, and all other claims will remain subject to arbitration.
• Opt-out. You may opt out of this arbitration agreement by sending written notice to us within 30 days of first accepting these Terms, using the contact details in Section 21.
• Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for infringement or misuse of intellectual property or confidential information.

17. Governing law & venue

These Terms and any dispute not subject to arbitration will be governed by the laws of [Insert governing state/country], without regard to its conflict-of-laws principles. Subject to Section 16, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in [Insert venue].

18. Changes to the service

We may modify, suspend, or discontinue the Service, or any feature of it (including free-plan limits and AI features), at any time, with or without notice, and without liability to you, except as required by applicable law. We may also impose limits on certain features or restrict access to parts of the Service without notice or liability.

19. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms with a new "Last updated" date and, where appropriate, through additional notice such as email or an in-app notification. Changes take effect when posted unless stated otherwise. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms; if you do not agree, you must stop using the Service.

20. General provisions

• Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service, and supersede any prior agreements.
• Severability. If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.
• No waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet or utility failures, or third-party service outages.
• Independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.
• Export compliance. You agree to comply with all applicable import, export, and re-export control laws in your use of the Service.
• Notices. We may provide notices to you via the email associated with your account or through the Service. You may provide notice to us using the contact details in Section 21.

21. Contact us

If you have questions about these Terms, contact us at:

Jobotrak
Email: legal@jobotrak.com